Click “Sign up now” and fill out the registration form. Please use only a personal email address for registration and do not use a generic email address such as info, service, or purchasing@muster.de. Your information will be verified as part of the registration process. This may take some time. Once registration is complete, you will receive an email asking you to set a password.
The Marantec Customer Portal is your central digital tool, developed specifically for authorized dealers to make collaboration with Marantec more efficient and transparent. It goes far beyond a simple online store and offers you a wide range of features that significantly simplify your daily work and save you valuable time. You can find all the benefits at a glance here.
The Marantec Customer Portal offers you a number of benefits. You can find all the benefits at a glance here.
To sign up, simply fill out the registration form and click “Send registration request.” As part of the registration process, we will verify your information. This may take some time. Once our team has reviewed your information, you will be notified by email and will need to set a password.
Yes. If you are a reseller and would like to take advantage of the customer portal but have not yet registered for the Marantec customer portal, you must also register here as an existing Marantec customer. The customer portal is intended exclusively for authorized dealers.
Yes, even if you already have access to the reseller login on marantec.com, separate registration is required to use the customer portal. Your existing login credentials from the dealer login on marantec.com will not be automatically transferred.
Registering for the customer portal is quick and easy:
Go to the customer portal registration page.
Fill out the registration form completely and click “Send registration request.”.
As part of the registration request, your information will be verified. This may take some time. Once our team has reviewed your information, you will be notified by email and will need to set a password.
The Marantec Customer Portal is intended exclusively for authorized dealers.
If you have questions about the customer portal, please use this FAQ section. If you have any further questions, please contact: sales[at]marantec.com.
The Marantec Customer Portal is much more than just an online store—it’s your digital hub for more efficient and transparent collaboration! As a specialist retailer, you’ll benefit from a wide range of advantages that noticeably simplify your day-to-day work and save you valuable time. You can place orders anytime, anywhere—with no waiting times. You can check product availability at a glance to plan your projects optimally and view a centralized order history—regardless of whether you ordered online, by phone, or via email. You can also access invoices and important documents at any time and track the status of your technical inquiries. That’s just a small sample of what’s possible! Our customer portal offers you a comprehensive platform tailored specifically to you as a specialist dealer.
The customer portal is available exclusively to our specialist dealers.
If you have questions about orders, please use the Marantec Customer Portal. If you are unable to find information about products there or have other questions, please contact sales[at]marantec.com.
Currently, there is no online configurator available in the customer portal. However, we already have many preconfigured sets online that are optimally tailored to most requirements and work exceptionally well. This saves you valuable time and immediately provides you with a reliable solution for your customers. If you’d like a completely customized solution, we’re of course here to help and will work with you to configure the right set. Please contact sales[at]marantec.com.
If you can’t find a product, please check that the part number or spelling in the search is correct. If that still doesn’t work, simply email us at sales[at]marantec.com. We’ll be happy to help.
