Marantec products fulfill the highest quality standards. Our know-how, which has been patented many times over, our international experience, and our technical production standards are the foundation this quality is built on. All our products undergo extensive tests in our very own test center before being released, and are also certified by independent and recognized institutes.
What this means for you: You can be sure of having one of the most reliable opener systems in the world that will last for a long time and be a joy to use every day.
Because we are confident of the high quality of our products, for private use we offer a 5-year warranty on our opener systems for Garage doors, Swing gates and Sliding doors. The warranty covers the motor unit and the motor controller. Spare parts have a 6-month warranty. For commercial and industrial use, we generally offer a 1-year warranty: 12 months on materials and service. All spare parts and parts replaced during service and repair are covered by a 6-month warranty. Wear parts as well as accumulators, batteries, lamps and fuses are excluded from the guarantee and warranty. More information is available here.
In the event of a warranty claim, please complete the warranty card in full and submit it to your specialist dealer together with your proof of purchase. For this purpose, you can print out the document below at any time. Please understand that only warranty claims accompanied by all the necessary details and the proof of purchase will be accepted. If you have any questions, please contact your specialist dealer.
Download: Warranty card