Our Conditions of Warranty

Marantec products fulfil the most exacting quality standards. This quality is based on our widely patented expertise, coupled with our international experience and our technical production standards. All our products undergo extensive testing in our own test centre before leaving our factory, and are additionally certified by authorised, independent test institutes. 

You can therefore rest assured that you own one of the safest, most reliable opener systems in the world, and that it will give many years of long and satisfactory use. 

In fact, we are so convinced of the high quality of our products, that we provide a 5-year warranty on residentially used openers in garage doors, swing gates and sliding gates. This warranty covers both the motor unit as well as the motor control. There is a 6-month warranty on spare parts. Commercial and industrial use is covered by a one-year warranty: 12 months on materials and services. A 6-month warranty applies for all spare parts as well as parts replaced during servicing and repairs. The warranty does not cover wear and tear parts or batteries, or light bulbs and fuses. Find out more information here.

In the case of a claim, please fill in all sections of the warranty card and send this, together with proof of purchase, to your specialist dealer. The form below can be printed out at any time to use for this purpose. We would ask you to understand that only full details, together with proof of purchase, will be accepted as proof when submitting claims under this warranty. Please contact your specialist dealer if you have any queries. Warranty card